Apple Pay
Credit cards, Debit Cards are accepted for Apple Pay. All your payment information is secured by an SSL certificate. Simply add your credit card details in the payment flow to make a payment. Please confirm Your balance or credit card limit is enough to place the order.
Apple Pay requires biometric authentication, such as Face ID or Touch ID, or a passcode to authorize payments, adding an extra layer of security. Additionally, Apple Pay employs end-to-end encryption, ensuring that your payment data is securely transmitted.
Google Pay
Google Pay also requires you to add and set up your debit or credit card details. Google Pay is a convenient and secure digital wallet option for customers shopping on our website via their mobile device. Fingerprint verification, PIN or other security options ensure the security of your transactions throughout the process.
Credit Card
Credit Visa, American Express, Discover, MasterCard, JCB are accepted for payments. All your payment information is secured by an SSL certificate. Simply add your credit card details in the payment flow to make a payment. Please confirm your credit volume is enough to place the order. We have multiple gateways for you to choose from.
You may be declined by your bank due to a large transaction. If your payment is failed, just contact your bank to authorize this transaction.
PayPal
Choose PayPal invoice and You will receive a PayPal invoice and you can pay with your PayPal balance, debit card, or credit card. It’s a faster and more direct method to pay. Partial payment is available on PayPal.
Klarna
Using Klarna, you can shop now and pay later. Paying later or in installments are great ways to budget and spread the cost of your spending.
With Klarna, you’ve now got three options: you can pay now, or you can spread the cost of your orders over three payments with Pay Later in 4 with Klarna, or you can financing and pay in 6-36 months. (What is Klarna?)
RSD Layaway Plan / Split Payment
Layaway is a system of making payments for merchandise without paying the full cost upfront. We are proud to offer you a 90-day interest-free layaway to make it easy to buy the love dolls that you want by paying for them through manageable installment payments.
How to do layaway?
1. Choose your love doll and place an order by clicking RSD Layaway plan when checkout. Your doll order will be held on.
2. Pay a $200, $500 or any amount you want via layaway link. Please click PayPal/CreditCard/Debit Card or Klarna directly this time. Never choose the Layaway plan again.
3. Please attach your order number every time you make a payment. Once all payment is paid, an order confirmation will be sent to you by email.
Layaway terms:
- $200 down is required for all layaway purchases to initiate.
- Layaway requires payment should be completed within 90 days once the order is initiated.
- When the item you are paying for is paid 50%, we’ll set up production; when it’s paid off, we will ship it.
- Layaway orders are subject to at least an non-refundable 10% cancellation fee once initiated if you do not complete your layaway on time, or cancel at any time.
- You will receive an order confirmation if the order is paid off.
Bank Wire
Please email us (sales@realsexdoll.com) for detailed bank information and note us with your order number and amount.
Why Does My Payment Fail?
Browser Compatibility
Please note that Internet Explorer is not supported. Our system works best with modern browsers like Google Chrome or Mozilla Firefox. If you’re using Internet Explorer and experiencing issues, try switching to one of these browsers.
Potential Payment Issues
There could be a few reasons for a payment failure. Here’s a breakdown of common causes:
A. PayPal Issues
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PayPal Blocking the Purchase: If you’re having trouble completing your transaction via PayPal, it may be due to restrictions or issues with your PayPal account. Please contact PayPal Support for assistance.
B. Credit/Debit Card Issues
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Invalid or Expired Card: Ensure your card is valid and hasn’t expired. If the card is expired, please use an alternative card.
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Amount Exceeds Limit: Make sure the transaction amount does not exceed your card’s limit.
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Card Disabled or Blocked: If your card is disabled or blocked, please contact your bank.
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International Transaction Restrictions: Ensure your card is authorized for international online transactions, if applicable.
If you receive a receipt error for a PayPal transaction, this typically indicates an issue with your PayPal funding source. Please reach out to PayPal Support for assistance.
C. Common Card Decline Reasons
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Do Not Honor: The bank is unwilling to process the transaction.
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Insufficient Funds: The account does not have enough funds to complete the transaction.
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Limit Exceeded: The attempted purchase exceeds the withdrawal limit of your account.
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Expired Card: Your card has expired. Please use a valid card.
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Invalid Credit Card Number: A typo or incorrect card number was entered.
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Invalid Expiration Date: A typo or incorrect expiration date was entered. Please double-check your payment information and try again. If the issue persists, contact your bank.
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CVV Mismatch: The security code (CVV) entered is invalid. Please recheck the code. If the decline continues, contact your bank.
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Location-Based Decline: The bank may decline the transaction due to your location.
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Bank’s Fraud Detection: The bank’s fraud rules may have blocked the transaction.
What You Can Do Next
If your payment is still not processing:
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Try making the purchase in Incognito/Private Mode or use a different browser.
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Switch payment methods at checkout (e.g., use a different credit card or PayPal account).
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Contact Your Bank: If none of the above solutions apply, please contact your bank for more details on the transaction issue.
Potential Payment Issues
If you are still experiencing issues, please contact us with the following information:
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Order number (if available)
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Your name and email address
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The error message or notification received
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A screenshot of the error
We’ll investigate the issue and assist you with completing your order.
Bank Transaction Details
For detailed information on any failed or successful transactions, please reach out to your bank. If payment fails, don’t hesitate to contact both your bank and us for further assistance.
Please feel free to online chat with us or sending an email to sales@realsexdoll.com if you have any questions about payment.