Shipping & Returns

Shipping & Returns

Discreet Packaging

All our sex dolls are delivered in 100% discrete packaging. Sex dolls arrive in a plain brown box.
The contents will be stated as “Mannequin” on the customs declaration.


We work with UPS, FedEx, DHL for all love doll deliveries worldwide.
You can contact the courier to schedule a delivery on receipt of the tracking number for your package.

Shipping Time

3-4 weeks on customized TPE sex dolls (implanted hair may extend processing time).
4-6 weeks on customized silicone sex dolls.
4-8 days on in-stock dolls.
**These are estimated. Exceptions may apply due to holidays for workshops, or weather, or uncertain element.

Taxes Included

All taxes and customs clearance fees are included in the price. There are no hidden fees and no extra charges ever for the USA, UK & EU.
Shipping is FREE to all countries – worldwide. We do not ship to countries that have strict laws regarding sex toys (India, Brazil, etc).

Sex Doll Return and Exchanges

All of our products are customized to customers’ requirements. It cannot be returned or canceled once we process the order. We take product quality extremely seriously, every doll is thoroughly inspected before leaving our factory. Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately by sending pictures or videos to and we will find the best solution for you ASAP.